Schedule Xpress Mobile is a mobile phone application that gives you 24/7 access to your schedule and allows you to manage it when you're away from your desk.
In this article, we'll look into the following on Schedule Xpress Mobile:
Accessing Schedule Xpress Mobile
Logging in to Schedule Xpress Mobile
Your Schedule in Schedule Xpress Mobile
Choosing your Schedule date range in Schedule Xpress Mobile
Sites and Services filter in Schedule Xpress Mobile
Finding shift details in Schedule Xpress Mobile
Finding employee information in Schedule Xpress Mobile
Editing a shift in Schedule Xpress Mobile
Shift actions in Schedule Xpress Mobile
Schedule validations in Schedule Xpress Mobile
Accessing Schedule Xpress Mobile
Schedule Xpress Mobile can be downloaded from your mobile phone from the relevant link below:
Logging in to Schedule Xpress Mobile
You'll use the same log in credentials as you do for Schedule Xpress and Time Xpress.
Note: We do not encourage that more than one person uses the same log in at any one time.
Your Schedule in Schedule Xpress Mobile
When you log in to Schedule Xpress Mobile you'll arrive at the Shifts section of the app. This is your schedule.
Searching for a shift in Schedule Xpress Mobile
You can use the magnifying glass to search for a particular shift or groups of shifts in your schedule. It is located in the top-left corner.
You can search for Open shifts, an employee name, site name or service.
Schedule colors in Schedule Xpress Mobile
The schedule colors will present based on your Branch Colors in eTime Xpress. These are labelled as State colors.
They can be found in Configuration > Company/Branch > Branch > Branch Colors. Inside here, you can assign background and foreground colors to shifts in the following states:
Scheduled Shift
Scheduled Overtime Shift
Worked Shift
Worked Overtime Shift
Locked Shift
Locked Overtime Shift
Open Shift
Tentative Shift
Here's an example of how it translates to the schedule in Schedule Xpress Mobile.
Choosing your Schedule date range in Schedule Xpress Mobile
You can click the dropdown arrow next to your date range to choose the start date of your display.
Note: You can only view a maximum of one week at a time.
The date you select will appear as the first date in your schedule. Once you select the date, you'll only be able to scroll to see shifts until the end of the current week.
If you want to switch to another week, click the dropdown arrow, or use the left and right arrows to move between weeks.
Switching between weeks
You can select the left and right arrows to move between different weeks within your schedule.
Note: When using the arrows, you'll always land on the start date of that week.
Clicking Today to move to current date
You can click Today to move to the current date.
Sites and Services filter in Schedule Xpress Mobile
You can click the Sites and Services filter to search for specific Sites and Services in your schedule.
See the examples of the Sites list below.
You can choose an entire Customer by check marking the box next to the name.
You can also choose to check mark specific Sites by clicking on them individually.
You can choose Select all to select all Sites or Clear all to remove your current selection.
Press Done when you're ready to save your filter.
Press Apply to apply the filter to your schedule.
You'll see that the schedule only contains the Sites or Services you selected. In addition, the number of these Sites and Services will be shown on the filter search.
Reset all filters in Schedule Xpress Mobile
Finding shift details in Schedule Xpress Mobile
You can click on any shift in your schedule to find out the shift details.
Schedule Xpress Mobile will show the following shift details:
Employee
Date
Shift status - Scheduled, Overtime, Worked or Locked.
Scheduled start time
Scheduled end time
Scheduled break duration
Scheduled shift total
Customer
Site
Service
Understanding the status of a shift
Other than using the shift colors to understand the status of a shift, you can also click inside a shift and view the status at the top of your screen.
It will be labelled as a Scheduled shift, Scheduled Overtime shift, Worked shift, Worked Overtime shift or Locked shift.
Finding employee information in Schedule Xpress Mobile
You can access employee information by clicking on their name inside of a shift.
The information of an employee will present as below.
Calling or texting an employee from Schedule Xpress Mobile
If the employee mobile phone number is present, you'll be able to click it to Place a phone call or Send a text message to the employee.
Emailing an employee from Schedule Xpress Mobile
If the employee email address is present, you'll be able to click it to send an email to the employee.
Editing a shift in Schedule Xpress Mobile
A shift can be edited by clicking the pencil icon in the top-right corner.
Note: You can also access Edit shift in your Shift actions.
The fields you can edit, are:
Employee name.
Shift date.
Scheduled start time.
Scheduled end time.
Once you've changed any of the fields, you can press Save to complete.
Shift actions in Schedule Xpress Mobile
Shift actions allow you to edit a shift or use the Find replacement tool to find the most suitable replacement based on a set of pre-created employee search rules.
Once you click Shift actions, you'll be given the option to Edit shift or Find replacement. Alternatively, you can Cancel to undo this action.
Find replacement in Schedule Xpress Mobile
Click Find replacement in Shift actions to choose your Find replacement filter.
You'll then be given the option to choose your filter to ensure you're using suitable criteria to find your replacement employee.
You'll see a list of Find replacement filters. If you have many filters, you can use the search bar to type and find the one you want to use.
Choose one and press Apply.
You'll be presented with a list of employees who meet the criteria.
You can check mark any of the names and press Update shift to complete the change.
Schedule validations in Schedule Xpress Mobile
If an employee doesn't meet the requirements to work a shift, then a warning or error will appear on your screen.
Examples of requirements would be qualified or no double-booking caused.
See the examples below.
Warning validation
A warning will show as below.
The warning will highlight the reason why the employee was unable to pass the shift validations.
You can choose to Cancel the change or Override the change.
Error validation
An error will show as below.
The error will highlight the reason why the employee was unable to pass the shift validations.
An error will only allow you to Cancel the change.
Note: If this is an error you need to override, then you'll need to override the error in Time Processing. This will need to be changed by someone who has the relevant access.
For more information on Schedule Xpress Mobile, please Contact Support now!