The Confirm shift feature allows Users the ability to have employees confirm the shifts to inform that they can work them. In some cases, if an employee doesn't confirm the shift, the User may decide to schedule someone else.
In this article, we'll look into the following on Confirm shift in Schedule Xpress:
Locating your Confirm shift setup
Confirm shift setup
Confirmed shifts in your Schedule
How do employees Confirm shifts?
Locating your Confirm shift setup
Your Confirm shift is located in Schedule Xpress, under Settings > Branch features > Shift options.
Enabling Confirm shift
You can enable Confirm shift by ensuring the flag is set to Yes in your Shift options.
Important Note: When turning on this feature, all existing shifts created (for future dates) will be marked as Confirmed as soon as the feature is turned on. This means if changes are made to existing shifts after this point, a warning message will be shown advising that you are changing a Confirmed shift.
Enabling Confirm shift in employees' Team Xpress app
In order for employees to Confirm shift, you also need to enable it inside the relevant Employee access group(s). You can check mark this option to enable it, as below.
Shift confirmation deadline
Once you've enabled Confirm shift, you must decide on a Shift confirmation deadline. A Shift confirmation deadline allows you to set parameters for the latest point that a shift can be confirmed. The options are:
'X' hours before shift start time
'X' days before start date at 'X' time
'X' date at 'X' time
Unconfirmed shift notifications
You have the options to send an employee a reminder to Confirm shift prior to the deadline. If they don't, you can also select the option to notify the scheduler if they didn't confirm the shift. These options are listed under Unconfirmed shift notifications, as:
Remind employee to confirm shift 'X' hr prior to deadline
Alert scheduler if unconfirmed at deadline
If a shift isn't confirmed by the deadline, the scheduler will receive an in-app Schedule Xpress notification and an email notification.
You can also receive Shift confirmation notifications in your Notifications panel in Schedule Xpress. Ensure you've check marked to receive them.
How will Confirmed shifts look in your Schedule?
If a shift has been confirmed by an employee, the icon will display as a circle with a checkmark inside.
How do employees Confirm shifts?
You can find out more about how employees can Confirm shift from within their Team Xpress app. Visit our Confirming and Acknowledging shifts article.
For more information on Confirm Shift, please Contact Support now!