Having a Team Xpress account is essential for checking in and out of shifts, ensuring you get paid for the hours you work. When you join a company that uses Celayix, you'll receive an invitation to Team Xpress, which you'll need to accept.
This article is dedicated to walking you through this process, to ensure that you understand and pay attention to all the necessary sections of this process.
This article will guide you through the following steps to set up your Team Xpress account:
Receiving your Team Xpress invitation
Accepting your Team Xpress invitation
Creating a Team Xpress password
Completing your Team Xpress Invitation
What to do if your Team Xpress invitation has expired
Downloading the Team Xpress app
Getting started with the Team Xpress app
Receiving your Team Xpress invitation
To access your employee account, you’ll first receive an invitation from your company. This invite will be sent via email or SMS, depending on your company’s communication preferences. See examples below.
Team Xpress invitation by email
Team Xpress invitation by SMS
Accepting your Team Xpress invitation
Upon receiving your invite, make sure you:
Note your Client ID and Username, as you'll need these every time you log in to your Team Xpress app.
Next, click Accept Invite.
Creating a Team Xpress password
You’ll need to create a Team Xpress password. Be sure to keep it safe, as you'll need it to log in shortly after.
Completing your Team Xpress Invitation
You’ll need to complete the remaining information to finalize your Team Xpress invitation. This includes:
Date format.
Time format.
Time zone (set by your supervisor).
Consent to receive email and SMS notifications from Celayix.
Press 'Done' to finalize your Team Xpress setup.
What to do if your Team Xpress invitation has expired
If your invitation has expired, you'll be prompted to do one of the following:
Ask your supervisor to send you a new invitation link.
If you have already accepted the invitation, download the Team Xpress app and log in.
You can download the Team Xpress app for:
Downloading the Team Xpress app
All that’s left is to download the Team Xpress app. Choose the appropriate link below based on your mobile device:
If you don’t have a mobile phone that supports these downloads, you can use your browser or Voice Xpress — a method that allows you to call a mobile number to clock in.
Logging in to Team Xpress on a browser
Team Xpress can also be accessed through your browser at login.celayix.com.
Note: The supported browsers are Microsoft Edge, Google Chrome and Firefox. Using other browsers may result in erratic performance.
Getting started with the Team Xpress app
Once you've created your Team Xpress account, we recommend reading the Team Xpress - The Basics article to help you get started. Once you're familiar with the app, visit the Celayix Help Center to explore more advanced features.
Contact support
For technical support, please contact Celayix Support.
For any issues related to your account or schedules, please reach out to your company's supervisor or scheduler.
