Messaging within Schedule Xpress boasts an easy and fast method of communication between the administrator and the workforce. With this tool being so direct, it gives the administrator the freedom to gain instant communication with the employee with regards to making any updates or changes to the schedule.
This article will cover the following steps on messaging in Schedule Xpress:
Accessing the Messaging Tab
First, you'll need to enter your Schedule Xpress database. From there, click the Messages tab (red arrow).
Locating the Contact
Once opened, you can either search for the employee you wish to contact (red arrow), or find the employee's name and double click to enter a chat with them (green arrow).
When you've opened a chat, you can simply type in the text box towards the bottom of the screen (red arrow) and press the send icon (green arrow).
Receiving Messages in Team Xpress
This will then be received in the employee's messages inbox on Team Xpress. An example is shown below.
There they can find any new messages.
The chat will be displayed as below.
Note: These messages will last a minimum of 6 months and can be removed at the anytime.
This direct method is a fundamental integration that allows quick decisions to be implemented within a workforce schedule. It's advised that all administrators should utilize their Messages daily to ensure they are in complete control of a potentially ever-changing schedule.
For more information on messaging your employees through Schedule Xpress, please Contact Support now!