You can reset the password of an employee account in the Accounts section of Manage people in Schedule Xpress.

This article will cover the following steps in making bulk updates to client sites in Schedule Xpress:

Steps to resetting an employee's Team Xpress password:

Employees can reset passwords themselves

All employee accounts are located in the Manage people section of Schedule Xpress. You can use the search bar to find their name.

Once you've clicked inside of the employee account you want to change the password for, press Edit employee.

To reset the password of the employee account, head to the Accounts section, and click the dropdown under Update Team Xpress account.

Click Reset password. You'll then be able to enter the new password in the New password field to the right.

Don't forget to press Save.

Note: A new password must be a minimum of 8 characters.

Once the reset is complete, ensure you notify the employee of the password. When they're back inside of their Team Xpress account, we'd highly recommend that you tell them to

Employees can reset passwords by clicking 'Forgot password? Get help logging in' or heading to My Account > Update password inside of their Team Xpress app.

Forgot password? Get help logging in:

Update password in Team Xpress:

For more information on resetting an employee's Team Xpress password, please Contact Support now!