Shift Questions provide a structured way for employees to confirm important details at the beginning or end of a shift. These digital attestations can be used to verify time worked, confirm adherence to meal and rest break requirements, and acknowledge workplace policies.
By capturing this information directly within the workflow, organizations gain better visibility into shift activity, improve accountability, and ensure that required confirmations are consistently recorded.
In this article, we'll cover the following feature updates for your Celayix platform:
Enable Shift Questions and Access
Set Up Shift Questions
Employee View
Employee Responses
Enable Shift Questions
Shift Questions can be enabled through the Celayix support team.
Once enabled, the feature is available under:
Settings > Branch features > Shift options
Employee Access
By default, once the Shift questions feature is enabled, employees will have access to any questions you create.
If you want to disable it for specific employee groups, navigate to Settings > Security > Employee access. Under Shift options and field visibility, uncheck the following options:
Answer Shift Check-out Questions
Answer Shift Check-in Questions
Set Up Shift Questions
To create a question, head to Settings > Branch features > Shift options > + Add shift question.
Create a Shift Question
To create a Shift question, complete the following fields:
Question name – Enter a name for internal reference (e.g., Meal Breaks)
Question – Enter the question employees will answer
Question visibility – Choose when the question appears:
Shown at check-in
Shown at check-out
Hidden, draft (if the question isn't ready to go live)
Response required – Toggle on (orange) if an answer is mandatory
Answer choices – Add at least one response option using Add answer choice
Show details textbox (optional) – Allow employees to enter additional information
Answer outcome (optional) – Define an outcome for the selected answer
See an example for meal breaks below.
Important: You can create a maximum of 5 questions at a time.
Show Details Textbox
Checking the Show details textbox allows employees to provide a reason for their answer.
Once saved, the question will appear under your Shift options as shown below.
All questions are organized into the following dropdown categories:
Check-in questions
Check-out questions
Draft questions
This allows you to easily manage and locate your Shift questions based on when they are displayed to employees.
Edit a Shift Question
To edit a Shift question, click the pencil icon located in the top right corner of the question.
What Do Employees See?
Upon Check-in or Check-out, employees will see the Shift question(s) and must provide an answer before they can proceed.
These responses are recorded and can be accessed by admins for compliance purposes.
Note: Employees will only have access to the Provide more details section if the Show details textbox option is enabled when creating the question.
How Do Admins Access Employee Responses?
Admins can monitor employee responses to Shift questions directly within the Time Processing grid and take appropriate action if needed.
The following columns can be added to a new or existing Time Processing layout filter:
[Question Name] question
[Question Name] answer
[Question Name] answer details
[Question Name] answer outcome
[Question Name] answer date & time
Note: For every question you create, a corresponding set of columns will automatically be generated in this format within Time Processing.
These columns provide full visibility into employee responses, including what was answered, any additional details provided, and the recorded outcome for compliance tracking.
See the example below, which shows three different outcomes for the question:
“Did you take all of your required rest and meal breaks?”
