Some sites may require you to use facial recognition when checking in with the Team Xpress app. This article will walk you through the steps to complete a successful check-in.
Step 1 - Add a profile picture
First, you’ll need to add a profile photo, which will be used for facial recognition to validate your check-in. In the Team Xpress app, go to My Account > Profile > Add a Photo to set it up.
Once added, your profile will display the photo, which will also be visible to management at your company.
Press Save to complete.
Step 2 - Checking in using Facial Recognition
If facial recognition is required for a shift at a site, you will be prompted to take a photo to verify your identity when performing an eClock action, such as:
Sliding to check in
Sliding to perform safety check
Sliding to perform break
Sliding to check out
If the verification is successful, your check-in will be confirmed.
If the verification is unsuccessful, you’ll be notified that your face could not be detected and will need to try again.
Contact support
For technical support, please contact Celayix Support.
For any issues related to your account or schedules, please reach out to your company's supervisor or scheduler.
