Unscheduled shifts

Learn how to create Unscheduled shifts from within your Team Xpress app

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Written by James Lewis
Updated over a week ago

Unscheduled shifts give you the opportunity to create a shift at any time from within your Team Xpress app.

Note: The option to create an unscheduled shift will only show if you've been granted the access to do so.

Create an unscheduled shift from within your Team Xpress app

How to create an unscheduled shift

You'll find the option to Create an unscheduled shift on your Dashboard. You can click it to Check-in to the shift.

Create an unscheduled shift from within your Team Xpress app

Once you click Create an unscheduled shift, you'll be able to Slide to Check in to begin the shift.

Note: The shift will always be based on the Default Customer, Default Site and Default Service that your supervisor has selected in your profile. If the site has a geofence and you're not within it when you Create an unscheduled shift, you may not be able to Check-in. If you feel that your shift details are incorrect, please contact your supervisor and they will be able to help you.

Slide to Check in will create the unscheduled shift in your Team Xpress app

Checking out of an unscheduled shift

Once an unscheduled shift has been created (Checked-in to), it will appear within the Schedule section of your Team Xpress app.

Note: You'll notice that your scheduled end time is 12:00 am. This will change to reflect your actual Check-out time when you Slide to Check out.

Check out of an unscheduled shift from within the Schedule section of your Team Xpress app

You can click on the shift and perform any clock action, including Slide to Check out when you finish working.

Perform any clock actions before checking out of an unscheduled shift from within the Schedule section of your Team Xpress app

Once you Slide to Check out, your shift will be marked as Worked, and will reflect the time of Check-out.

Upon Sliding to Check out, your shift end time will be updated to reflect your actual Check-out time in the Schedule section of your Team Xpress app

For more information on unscheduled shifts, please Contact Support now!

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