You're able to set your preferences for receiving email or SMS notifications through your Team Xpress app.
Note: You can only receive SMS if your company has an SMS package with Celayix. Please ask your supervisor if you're unsure.
In this article, we'll discuss the following about receiving email and SMS notifications:
Receiving email and SMS
Giving consent to receive email and SMS
Why you may need to receive email and SMS notifications
You may receive email or SMS notifications for information about your shifts, available Open shifts or other general notifications.
These notifications could be:
Added shifts to your Schedule
Changes to shifts in your Schedule
Removed shifts in your Schedule
Invitations to apply for new shifts
Notifications about assigned shifts and/or Open shifts
General notifications sent from Supervisor
Giving consent to receive email and SMS
In an effort to prevent spam, you must give explicit permission to be sent email and SMS. You can do this from your Team Xpress app.
If you haven't already given consent to receive either, you can do so in My Account > Preferences > Notifications > check marking email and SMS.
Note: Only you have the power to change your Preferences. Your supervisor cannot change these.
In-app notifications will always be sent
Even if you choose not to receive email or SMS, you will still receive in-app notifications. These cannot be blocked.
As well as receiving these on your mobile phone home screen, you can also visit the Notifications panel to see any notifications you have received.
For more information on receiving emails and text messages, please Contact Support now!