---
title: "Set Up Voice Xpress"
url: "https://help.celayix.com/en/article/set-up-voice-xpress"
language: "en"
last_updated: "2026-06-12T18:28:06.846Z"
---

# Set Up Voice Xpress

Provide employees with an alternative method to clock in, out, and manage shifts using a phone call instead of the Team Xpress app.

Voice Xpress allows employees to interact with their shifts by calling a designated phone number instead of using the Team Xpress app. This is especially useful in situations where mobile data is unavailable, devices are limited, or app access is not possible.

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## What is a Voice Xpress Number

A Voice Xpress number provides an alternative way for employees to:

-   Clock in and out of shifts
-   Start and end breaks
-   Perform safety checks

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## When to Use Voice Xpress

Voice Xpress is useful in situations where:

-   An employee does not have mobile data for the Team Xpress app
-   There is no cellular coverage at the work site
-   The device cannot support the Team Xpress app

If any of these apply, contact [Celayix Support](https://www.celayix.com/support/) to enable Voice Xpress for your organization.

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## Create a Voice Xpress Number

Voice Xpress numbers are set up by [Celayix Support](https://www.celayix.com/support/).

To request a number, contact [Support](https://www.celayix.com/support/) and they will configure it for your organization.

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## Manage Employee Login Details

Employees must use a **Voice Xpress ID** and **Voice Xpress password** to access the system.

These can be found in:

**Manage People → Employee Profile → Accounts**

You can update these credentials at any time if needed.

![](https://cdn-assets.productfruits.com/9da70c2c-0126-465c-9c4a-18df2984b155)

  

  

  

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## Configure Registered Phone Numbers

Registered phone numbers are configured at the site level in:

**Manage Sites → Geofencing**

When enabled:

-   Only registered phone numbers can be used to clock in at that site

When disabled:

-   Any phone number can be used to clock in

Ensure employee phone numbers are added if this setting is enabled.

**Important:** If entering multiple phone numbers, separate each number with a comma.

![](https://cdn-assets.productfruits.com/516ee217-ad07-4fbd-a9e8-8f1941637e3e)

  

  

  

  

  

  

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## Geofencing Requirements for Voice Xpress

Voice Xpress is affected by geofencing settings at the site level.

If **Don’t allow employees to perform clock actions outside of the geofence** is selected, Voice Xpress check-in, check-out, and safety check attempts will be blocked.

To ensure Voice Xpress functions correctly, you must either:

-   Select **Allow employees to perform clock actions outside of the geofence**, or
-   Have no geofence configured for the site

If this setting is not configured correctly, employees will not be able to complete Voice Xpress actions.

![](https://cdn-assets.productfruits.com/b0474721-52ee-428e-b260-c948d9d4fbd1)

  

  

  

  

  

  

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## Use Voice Xpress (Employee)

To understand how employees use Voice Xpress, refer to the [**Use Voice Xpress**](https://help.celayix.com/en/article/use-voice-xpress) article.