---
title: "Enable Mid-Shift Reminders"
url: "https://help.celayix.com/en/article/enable-mid-shift-reminders"
language: "en"
last_updated: "2026-11-03T14:02:23.403Z"
---

# Enable Mid-Shift Reminders

Configure Mid-Shift Reminders to notify employees about breaks, tasks, and other responsibilities at set times during their shifts.

Send employees timely reminders during their shifts for breaks, tasks, check-ins, and other responsibilities.

Mid-Shift Reminders send a custom message at configured intervals based on the employee’s recorded check-in time. You can use them to remind employees to:

-   Take a meal or rest break.
-   Complete a scheduled task or site duty.
-   Check in with a supervisor.
-   Submit a required update or report.

Administrators can configure reminder times based on shift length, customize the message, and enable reminders through [**Employee Access Groups**](https://help.celayix.com/en/article/enable-mid-shift-reminders#enable-reminders-for-employee-access-groups) or [**Site Setup**](https://help.celayix.com/en/article/enable-mid-shift-reminders#enable-reminders-for-employee-access-groups).

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## Enable Mid-Shift Reminders

1.  Navigate to **Settings > Branch Features > Shift Options > Mid-Shift Reminders**.
2.  Set **Enable Mid-Shift Reminders** to **Yes**.
3.  Choose how reminders will be enabled:
4.  -   **Employee Access Groups:** Enable reminders for specific groups of employees.
    -   **Site Setup:** Enable reminders for employees assigned to specific sites.  
        

![](https://cdn-assets.productfruits.com/fd0b7df6-62a9-4e2c-83ee-4f4152170618)

  

  

  

  

  

  

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## Configure Shift Length Rules and Reminder Times

Shift Length Rules allow you to set different reminder times based on the length of an employee's shift.

1.  Click **Add Shift Length Rule**.
2.  Specify the shift length range the rule applies to.
3.  Under **Send Reminders After Check-In**, select when reminders should be sent.
4.  Click **Add Reminder Time** to schedule additional reminders.
5.  To configure reminders for different shift lengths, click **Add Another Shift Length Rule**.

**Example:**

For shifts lasting between 5 and 8 hours, you can configure reminders to be sent:

-   3 hours after check-in
-   4 hours after check-in
-   4 hours and 30 minutes after check-in

**Important:** Reminder times are calculated from the employee's recorded check-in time.

![](https://cdn-assets.productfruits.com/211a2402-7d70-49dc-ba6d-58c266fb40d1)

  

  

  

  

  

  

  

  

  

  

  

### Cancel Reminders When Employees Are on Break

If a reminder should not be sent while an employee is on break, select **If Employee Is on Break, Cancel the Reminder**.

When enabled, a scheduled reminder is cancelled if the employee is on break when it is due. The system identifies that the employee is on break when they start their break using the slider in the app.

Consider the purpose of your reminders when enabling this option. For example, it can prevent an unnecessary break reminder from being sent to an employee who has already started their break.

![](https://cdn-assets.productfruits.com/eccc9462-28c7-4aaa-8c35-c26a95002134)

  

  

  

  

  

  

  

  

  

  

### Customize the Reminder Message

In the **Message** field for each Shift Length Rule, enter the message employees should receive, using up to **100 characters**.

The example below uses: “Please ensure you follow our break policy and take your required meal breaks.”

![](https://cdn-assets.productfruits.com/517a9886-300b-4377-9553-5f8b3d5338b8)

  

  

  

  

  

  

  

  

  

  

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## Enable Reminders for Employee Access Groups

If you selected **Employee Access Groups**:

1.  Navigate to **Settings > Security > Employee Access**.
2.  Select the Employee Access Group you want to enable reminders for.
3.  Under **Shifts Options**, enable **Employee Receives Mid-Shift Reminders**.

![](https://cdn-assets.productfruits.com/eb22c1ff-802b-45b0-a829-01c9e4a39a06)

  

  

  

  

  

  

  

  

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## Enable Reminders for Sites

If you selected **Site Setup**:

1.  Open **Manage Sites**.
2.  Select the site where you want to enable reminders.
3.  Navigate to the site's **Settings**.
4.  Select **Enable Mid-Shift Reminders for This Site**.
5.  Click **Save**.

![](https://cdn-assets.productfruits.com/4dfa1d4b-776a-48a1-a629-c72117d95531)

  

  

  

  

  

  

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## Example of a Mid-Shift Reminder Notification

Once Mid-Shift Reminders are enabled and configured, employees receive reminder emails based on their recorded check-in time and the applicable **Shift Length Rule**.

Employees can receive **up to five mid-shift reminder emails**, depending on the configured reminder times. Each email includes the custom message entered by the administrator, prompting employees to complete a task, take a break, or follow other instructions.

**Example:** If an employee checks in at **9:00 AM** and a reminder is configured for **3 hours after check-in**, the reminder will be scheduled for **12:00 PM**.

**Note:** If **If Employee Is on Break, Cancel the Reminder** is enabled, the reminder will not be sent if the employee is on break at the scheduled time.

![](https://cdn-assets.productfruits.com/e4c9a3f2-04fd-4dc3-98c9-0c742ee71e0d)