---
title: "Drop a Shift"
url: "https://help.celayix.com/en/article/drop-a-shift"
language: "en"
last_updated: "2026-06-10T21:15:09.335Z"
---

# Drop a Shift

Request to drop a scheduled shift and track the status of the request in Team Xpress.

Request to remove a scheduled shift when availability changes.

The **Drop Shift** feature allows a shift to be released so the schedule can be adjusted as needed.

**Note:** This feature must be enabled by the company. If not visible, contact a supervisor.

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## **Find Drop Shift**

To locate the option:

-   Go to [**Schedule**](https://help.celayix.com/en/article/view-your-schedule)
-   Select a shift

The **Drop Shift** option will appear if:

-   Permission has been granted
-   The drop deadline has not passed

![](https://cdn-assets.productfruits.com/7bb3986d-82dc-4c6d-a6f4-b2cff3df3b3e)

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## **Drop Shift Deadline**

Each shift has a deadline for submitting a drop request.

To view the deadline:

-   Open the shift
-   Go to the **Status** section

If the deadline has passed, the request cannot be submitted in the app.

![](https://cdn-assets.productfruits.com/7c7770d6-0d28-4d21-a362-3b7202c6be5f)

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## **Submit a Drop Request**

To drop a shift:

-   Open the shift from **Schedule**
-   Select **Drop Shift**
-   (Optional) Enter a reason
-   Click **Request Drop**

![](https://cdn-assets.productfruits.com/63fcb380-9199-4fee-8f0f-ab8ecf25457b)

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## **Drop Request Status**

After submitting, the request may:

-   Be **approved automatically**
-   Be **sent for review**

If review is required, the shift will show **Drop Requested** until a decision is made.

Once approved, the shift that you requested to drop will be removed from your Schedule.

![](https://cdn-assets.productfruits.com/e5464fb0-8538-4723-b31c-dfee71663804)

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## **Notifications**

Notifications may be sent when the request status changes.

-   Email notifications are sent if enabled
-   Updates may also appear in the **Changes** section under **Action Needed** (if enabled)