---
title: "Check In Using Facial Recognition"
url: "https://help.celayix.com/en/article/check-in-using-facial-recognition"
language: "en"
last_updated: "2026-10-15T13:26:40.047Z"
---

# Check In Using Facial Recognition

Use facial recognition in Team Xpress to verify your identity when completing shift actions, helping ensure accuracy and security.

Facial recognition helps confirm that the correct person is completing a shift action, adding an extra layer of security for employees and worksites.

When enabled, you may be required to verify your identity using the [**Team Xpress**](https://help.celayix.com/en/article/team-xpress-overview) app before completing certain actions.

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## **Set Up Facial Recognition**

If facial recognition is enabled by your company, you must first add a profile photo to verify your identity.

To add your photo:

-   Open the [**Team Xpress**](https://help.celayix.com/en/article/team-xpress-overview) app
-   Tap the **person icon** to open [**My Account**](https://help.celayix.com/en/article/team-xpress-overview#my-account)
-   Select **Profile**
-   Tap **Add a Photo**
-   Follow the prompts to capture or upload your photo
-   Click **Save**

**Note:** For best results, ensure your face is clearly visible and the photo is taken in good lighting.

![](https://cdn-assets.productfruits.com/88af7e15-f9f4-4c30-8a37-998aa152db30)

Once added, your profile photo will be used for identity verification and may be visible to your company’s management team.

![](https://cdn-assets.productfruits.com/c7c59293-3a29-4be8-8252-a557f7ce1c15)

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## **When Facial Recognition Is Required**

When enabled, facial recognition may be required for:

-   Checking in
-   Performing a safety check
-   Starting or ending a break
-   Checking out

You will be prompted automatically when verification is required.

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## **Check In Using Facial Recognition**

When facial recognition is required, you will be prompted to verify your identity before completing an eClock action.

To check in:

-   Start your **eClock action** in the [**Team Xpress**](https://help.celayix.com/en/article/team-xpress-overview) app
-   Follow the prompt to take a photo
-   Click **Use Photo** or **Retake** if required.
-   Complete the action once verification is successful

![](https://cdn-assets.productfruits.com/baad7121-623f-4217-b7e2-a428592030d8)

Upon success, a green success banner will appear.

![](https://cdn-assets.productfruits.com/a07d807a-e265-48ae-b775-cba73054c79c)

* * *

## **If Verification Fails**

If your face cannot be detected or verified:

-   You will receive a notification that verification was unsuccessful
-   Follow the prompt to try again

Make sure your face is clearly visible and properly aligned with the camera before retrying.

![](https://cdn-assets.productfruits.com/d6ee854f-4f81-497e-92d2-615155d01532)